Organization Admin

Configure the workspace and run every operating module, control, integration, and business lifecycle.

Organization AdminPlatform basics16 min read

Run Task Board, notifications, and Approval

Turn signals into assigned work, move tasks through a consistent lifecycle, and decide sensitive proposals with evidence.

Who can do this

Organization admin; task assignees use their granted actions

Primary route

/task-board

Last verified

4 August 2026

01

Triage new work

Use Triage for unowned or not-yet-understood work. A useful task identifies the outcome, owner, evidence, and urgency.

  1. Open Task Board and review Triage, urgent badges, and blocked work.
  2. Open the task instead of relying on its card summary.
  3. Set a clear title, owner, priority, notes, and acceptance criteria.
  4. Link or name the underlying business record in the notes.
  5. Move it to Todo or Ready only when the next action is understood.
Task Board with status lanes, badges, filters, and task cards
The board separates Triage, Todo, Ready, Doing, Blocked, Review, and Done so state is visible without rewriting the task.

02

Use each lane consistently

Lane meaning should describe work state, not personal preference.

  • Triage: not yet assessed or assigned.
  • Todo: accepted backlog, not ready to start.
  • Ready: prerequisites are present and work can begin.
  • Doing: actively being worked.
  • Blocked: cannot proceed; record the blocker and owner.
  • Review: work is complete but needs verification.
  • Done: acceptance criteria are met and the source record confirms completion.

03

Decide agent proposals in Approval

Approval is for consequential actions proposed by an agent, not ordinary task completion.

  1. Open Approval and select the proposal.
  2. Verify organization, requesting actor, target, action, input, and expected effect.
  3. Open the underlying record or evidence when the summary is insufficient.
  4. Approve only the exact proposal shown; otherwise reject or request correction.
  5. After approval, verify execution status and the destination system.

Approval authorizes an action; it does not guarantee the external service accepted or completed it.

Approval system for reviewing consequential proposals
Use the proposal detail and history before deciding; do not approve from a notification preview.

04

Use notifications as signals

Open the notification, inspect the owning record, act there, and then clear the notification. Dismissing a signal never changes the business record.

05

Escalate blocked work with context

Record what is missing, who can supply it, when it was requested, and what deadline is affected.

Troubleshooting

  • A task cannot move: verify you are the owner or have the task action grant.
  • An approval has no safe option: reject it and explain the missing or incorrect evidence.
  • A proposal was approved but no result appears: inspect proposal execution history before retrying to avoid duplicates.